Field Service Engineer

Field Service Engineer

Your Role

• We are looking for a skilled and customer-focused Field Service Engineer to join our growing Service team.
• As the technical face of JBTMarel, you will play a critical role in supporting customers through the installation, commissioning, maintenance, and repair of our industry-leading tray sealing machinery. Using your electrical and engineering expertise, you will ensure equipment operates at peak performance while delivering exceptional customer service and technical support.
• What You'll Be Doing
• Installation & Commissioning
• Install and commission Proseal machinery at customer sites across your region
• Ensure equipment is operating safely and efficiently prior to handover
• Support machine upgrades and modifications where required
• Service & Maintenance
• Carry out planned preventative maintenance to maximise machine reliability and uptime
• Diagnose, troubleshoot, and repair electrical and mechanical faults quickly and effectively
• Provide both on-site and remote technical support to customers
• Customer Support & Training
• Deliver operator and maintenance training to customer teams
• Build strong relationships with customers through professional and responsive service
• Ensure customer issues are resolved quickly and effectively
• Business Support
• Identify opportunities for spare parts sales, service agreements, and equipment upgrades
• Complete service documentation and reports accurately
• Ensure all work is carried out in line with company procedures and Health & Safety standards

What You'll Be Doing

What You'll Bring

Qualifications

• Essential
• Recognised apprenticeship or qualification in Electrical or Mechatronic Engineering (NVQ Level 3, HNC/HND, or equivalent)
• Experience working with automated machinery, ideally within a manufacturing or food production environment
• Strong electrical fault-finding and diagnostic skills
• Mechanical fault-finding experience and understanding of machinery systems
• Excellent communication and customer service skills
• Good IT skills, including Microsoft Office applications
• Full UK Driving Licence
• Valid passport and willingness to travel when required
• Strong understanding of Health & Safety requirements
• Desirable
• Experience within the food processing or packaging industry
• Previous field service, commissioning, or maintenance engineering experience
• Experience delivering customer training and technical support
• Why Join Us?
• At JBT Marel, you'll find more than just a job, you'll find an opportunity to build a rewarding career with a global leader in food technology.
• ✅ A supportive and collaborative working environment ✅ Opportunities for career development and technical growth ✅ Recognition for your achievements and contribution ✅ Exposure to innovative technology and world-class equipment ✅ The opportunity to make a real impact for customers across the UK and beyond
• About JBT Marel – Shape the Future of Food
• At JBT Marel, we’re not just supporting the food industry — we’re helping to transform it. As a global leader in food technology, we design and deliver innovative solutions that enable food producers worldwide to operate more efficiently, maintain the highest quality standards, and move towards a more sustainable future.
• Our Adlington site is a key part of that global impact. Here, you’ll be part of a collaborative, forward-thinking team where ideas are valued, ownership is encouraged, and contributions truly matter. We combine technical excellence with a practical, hands-on approach, creating an environment where people can thrive and make a real difference.
• Everything we do is guided by our core values: Create with Collaboration. Serve with Integrity. Grow with Excellence. Advance with Innovation.
• Ready to Take the Next Step?
• If you're a motivated and technically skilled engineer who enjoys solving problems, supporting customers, and working with industry-leading technology, we'd love to hear from you.
• Apply now and help deliver the innovative solutions that are shaping the future of food at JBT Marel.