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Customer Service Representative

JBT Marel Corporation
Buford, USA
Full-time
Mid
Onsite
Discovered 2 days ago
CommunicationBusiness development

Full Job Posting

Required Qualifications

  • Excellent communication skills and ability to work in a multi-disciplined team environment.
  • A naturally outgoing individual with a profound ability to interact with customers and teams alike.
  • Ability to build trust and relationships with customers.
  • A customer and service-minded self-starting individual, who can manage time effectively and achieve agreed goals.
  • Ability to execute agreed tasks and deadlines against performance criteria (KPI).
  • Ability to build product knowledge.
  • Computer/ERP literate.

Preferred Qualifications

  • General education in business administration preferred, College education preferred.
  • Communication, customer relations or similar training preferred.
  • Knowledge of customer service processes and preferably worked in a Sales/Service environment. Industry experience is preferred. Experience using ERP, CRM, or field service management systems. Appreciation for commercial service and business development.
  • Excellent English skills, both written and verbal.
  • Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage.
  • We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
  • We foster a genuine, inclusive team culture, enjoying collaborative working across our global teams to deliver world-class projects.
  • We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!
  • Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
  • Equal Opportunity Employment
  • JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524
  • Use of Technology in Our Hiring Process
  • JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.
  • #LI-AR1

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