Female Receptionist

About This Role

Role Description

We are seeking a customer- oriented Sales Receptionist role to join our team at The Elite Health Club located in Dubai Silicon Oasis. The Receptionist will be a point of contact for members and visitors, providing exceptional customer service and support, responsible for greeting and welcoming visitors in a courteous and professional manner, managing phone calls and answering inquiries, and performing general front office tasks.

What you will do:

• Accurately process transactions and handle transactions with integrity.
• Enter and update client information, membership details, and sales data in glofox software systems.
• Provide exceptional service to members and prospective clients, addressing inquiries, resolving issues, and ensuring a positive experience.
• Identify and qualify potential leads, assisting in converting them into memberships or clients.
• Build and maintain strong relationships with members, offering personalized support and fostering loyalty.
• Organize and file important documents, including contracts, agreements, and membership records.
• Prepare and manage invoices for services rendered, ensuring accuracy and timely delivery.
• Coordinate and schedule classes, personal training sessions, and other club activities, ensuring optimal availability for members.

Qualifications

• Must be female
• Proven experience in customer service or sales, within fitness industry is an advantage
• Strong communication and interpersonal skills with a focus on exceptional customer care.
• Excellent English communication skill
• Excellent interpersonal skills
• Previous experience in a health club or gym is an advantage
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to manage multiple tasks effectively and work in a dynamic environment.
• Professional, courteous, and friendly demeanor
• Attention to detail and exceptional organizational skills
• Flexible availability for shifts, including evening and weekend

Job Type: Full-time

Experience:

• receptionist: 2 years (Required)
• Customer Service: 2 years (Required)

Language:

• English fluently (Required)

Work Location: In person