Female Receptionist
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About the Role
Role Description We are seeking a customer- oriented Sales Receptionist role to join our team at The Elite Health Club located in Dubai Silicon Oasis.
Key Skills for This Role
Full Job Posting
Role Description
We are seeking a customer- oriented **Sales Receptionist** role to join our team at **The Elite Health Club** located in Dubai Silicon Oasis.
The Receptionist will be a point of contact for members and visitors, providing exceptional customer service and support, responsible for greeting and welcoming visitors in a courteous and professional manner, managing phone calls and answering inquiries, and performing general front office tasks.
What You Will Do
- Accurately process transactions and handle transactions with integrity.
- Enter and update client information, membership details, and sales data in glofox software systems.
- Provide exceptional service to members and prospective clients, addressing inquiries, resolving issues, and ensuring a positive experience.
- Identify and qualify potential leads, assisting in converting them into memberships or clients.
- Build and maintain strong relationships with members, offering personalized support and fostering loyalty.
- Organize and file important documents, including contracts, agreements, and membership records.
- Prepare and manage invoices for services rendered, ensuring accuracy and timely delivery.
- Coordinate and schedule classes, personal training sessions, and other club activities, ensuring optimal availability for members.
Qualifications
- Must be female
- Proven experience in customer service or sales, within fitness industry is an advantage
- Strong communication and interpersonal skills with a focus on exceptional customer care.
- Excellent English communication skill
- Excellent interpersonal skills
- Previous experience in a health club or gym is an advantage
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to manage multiple tasks effectively and work in a dynamic environment.
- Professional, courteous, and friendly demeanor
- Attention to detail and exceptional organizational skills
- Flexible availability for shifts, including evening and weekend
Experience
- receptionist: 2 years (Required)
- Customer Service: 2 years (Required)
Language
- English fluently (Required)
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