Female Receptionist

Role overview

Client engagement

• Greet and welcome clients warmly and manage check-in and check-out efficiently.
• Handle bookings, cancellations, and schedule adjustments accurately.
• Provide clear information about services, promotions, and packages.
• Recommend add-ons and premium treatments to support client satisfaction and revenue.

Transactions and front desk

• Process cash, credit-card, and other approved payments; issue receipts, track daily sales, and reconcile end-of-day cash.
• Follow company policies for refunds, discounts, and vouchers.
• Answer and direct calls courteously and maintain an organized reception area that reflects brand standards.
• Maintain accurate, confidential client records and coordinate with therapists and technicians for smooth service flow.
• Handle mail, deliveries, and other front-desk administrative tasks.

Customer service

• Address client queries and concerns promptly and professionally.
• Provide after-service care information when necessary and support client satisfaction from arrival to departure.

Qualifications and skills

• At least two years of receptionist experience is specified as required; the description also states one to two years in receptionist, front-desk, or customer-service roles.
• Fluent English is required.
• Arabic is listed as a plus in one qualification bullet and required in the language section.
• Computer literate, including booking systems, MS Office, and POS operations.
• Strong organization, attention to detail, interpersonal skills, and communication skills.
• Professional appearance.

Work schedule

• Working hours are nine hours.

Compensation and employment

• Salary is AED 3,750–4,000 per month, plus commission; the posting separately asks whether applicants accept AED 3,500.
• Employment is full-time and permanent.

Workplace

• Work location is in person.