Facilities Manager

Role overview

Responsibilities

• Manage delivery of hard facilities services and ensure reactive-work targets and planned preventative maintenance activity are met.
• Coordinate work records with the helpdesk and site teams; deputise for the Account Manager and support larger variations as appropriate.
• Manage and motivate site teams; conduct monthly safety visits and record results in AIMs.
• Audit legislative compliance folders, prepare for audits, and escalate concerns.
• Manage safety, health, environmental, and quality risks through risk assessments, PPE, training, and procedures.
• Support accurate billing and timely payment processing; provide operational input at client and management meetings.

Candidate requirements

• Customer skills, expectation management, and experience managing small- to medium-sized variation works.
• Professional handling of conflict and disagreement; motivation, influencing, presentation, and negotiation skills.
• Experience with CAFM systems, risk assessment and management, and safety, health, environmental, and quality assurance systems.
• IOSH accreditation is desirable.
• Computer literacy and knowledge of Microsoft Office, including Excel.
• Commercial awareness, project-delivery experience, helpdesk management, budget forecasting, and financial tracking.
• L8 and confined-space awareness.

Benefits

• Benefits include 24 days of annual leave, life cover, employee discounts, gym discounts, cycle-to-work and holiday-purchase schemes, and two corporate social responsibility days per year.
• Learning opportunities, training, employee networks, and employee assistance and mental wellbeing support are offered.