Facilities Manager

Overview

About Us

Job Overview

Key Responsibilities

• Manage daily facility operations including maintenance, housekeeping, security, landscaping, and technical services.
• Oversee preventive and corrective maintenance programs for building systems, equipment, and infrastructure.
• Manage outsourced facility management service providers and monitor their performance against SLAs.
• Lead fit-out, renovation, and refurbishment projects while ensuring quality, budget, and timeline compliance.
• Manage the Facility Management (FM) ticketing system and ensure timely closure of maintenance requests.
• Coordinate MEP, civil, HVAC, plumbing, electrical, and general maintenance activities.
• Ensure compliance with health, safety, fire protection, and regulatory requirements.
• Develop maintenance schedules to maximize asset reliability and minimize operational disruptions.
• Monitor facility operating costs and manage maintenance budgets effectively.
• Conduct regular facility inspections and identify opportunities for continuous improvement.
• Coordinate emergency response activities and business continuity plans.
• Prepare operational reports, maintenance KPIs, and contractor performance evaluations.
• Work closely with Retail Operations, Security, Procurement, and Commercial teams to support business operations.

Education

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Facilities Management, or a related engineering discipline.

Experience

• Minimum
• 8–10 years
• of experience in Facility Management, Building Operations, or Property Management.
• Minimum
• 3 years
• in a supervisory or managerial role.
• Experience in retail, shopping malls, commercial buildings, or large-scale facilities is highly preferred.

Knowledge & Skills

• Strong knowledge of facility management operations, including MEP systems, HVAC, electrical, plumbing, civil maintenance, and building infrastructure.
• Hands-on experience with

Facility Management (Fm) Ticketing And Cafm Systems

• is
• mandatory
• .
• Strong understanding of preventive and corrective maintenance planning.
• Experience managing outsourced facility management providers and service contracts.
• Knowledge of health, safety, fire protection, and statutory compliance requirements.
• Strong project management skills for fit-out and renovation projects.
• Excellent contractor management and stakeholder coordination skills.
• Strong budgeting, reporting, and analytical capabilities.
• Proficiency in Microsoft Office and facility management software.