Facilities Manager – Business Development & Operations

Role Summary

Commercial Operations Management

• Lead overall commercial performance of facilities and operational assets.
• Ensure efficient utilization of resources to maximize profitability and operational efficiency.
• Monitor operational KPIs and implement improvements to enhance service delivery and cost control.
• Oversee service contracts, revenue streams (if applicable), and operational cost structures.

Business Development & Growth

• Identify and evaluate new business opportunities, acquisitions, and expansion projects.
• Conduct feasibility studies, due diligence, and risk assessments for potential new assets or contracts.
• Support strategic planning for portfolio growth and market expansion.
• Build and maintain relationships with key stakeholders, clients, and partners.

Budgeting, Forecasting & Financial Control

• Develop and manage annual budgets for facilities and operational business units.
• Prepare financial forecasts, variance analysis, and performance reports.
• Ensure accurate tracking of operational costs and revenue performance.
• Identify cost-saving opportunities and drive financial efficiency.

Commercial Review & Performance Analysis

• Conduct regular commercial performance reviews across all facilities.
• Analyze profitability, operational efficiency, and contract performance.
• Provide insights and recommendations to senior management for decision-making.
• Ensure alignment of operational activities with business objectives.

Facilities & Technical Oversight

• Apply technical facilities management expertise to ensure efficient and safe operations.
• Oversee maintenance, asset management, and lifecycle planning of facilities.
• Ensure compliance with safety, regulatory, and technical standards.
• Support capital improvement and refurbishment planning.

Contract & Vendor Management

• Negotiate and manage key service contracts and commercial agreements.
• Monitor vendor performance against SLAs and KPIs.
• Optimize procurement and outsourcing strategies for cost and quality balance.

Stakeholder & Leadership Responsibilities

• Act as a key interface between operations, finance, and senior leadership.
• Provide regular reports on business performance and growth initiatives.
• Lead cross-functional coordination to support operational and commercial objectives.

& Experience

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field.
• 7–12 years of experience in facilities management, operations, or commercial business roles.
• Strong background in budgeting, forecasting, and financial analysis.
• Proven experience in business development, acquisitions, or portfolio expansion.
• Strong technical knowledge of facilities operations and asset management.
• Excellent commercial acumen and analytical skills.
• Strong negotiation, communication, and leadership abilities.

Preferred Skills

• Experience in multi-site or large-scale facilities environments.
• Exposure to real estate, FM outsourcing, or integrated services businesses.
• Knowledge of CAFM systems and financial management tools.
• Strong strategic thinking and decision-making capability.
• Professional certifications (IFMA, RICS, PMP, or equivalent).