F&B Supervisor
About This Role
A premium café chain operating across multiple locations, including over 10 outlets, two central kitchens, and two roasteries in two countries is looking for a F&B Supervisor in our team of enthusiasts to become the most recognizable brand in Dubai.
What you will do:
Supervise and coordinate all front-of-house activities, including guest seating, order taking and food/beverage service
Ensure high standards of customer service are consistently met and exceeded
Train, mentor and motivate front-of-house staff to foster a positive and productive work environment
Develop and implement staff schedules, ensuring adequate coverage for all shifts
Handle guest inquiries, complaints, and feedback promptly and professionally
Monitor and manage inventory of front-of-house supplies
Oversee cash handling procedures, including till reconciliation and daily reporting Collaborate with the kitchen team to ensure seamless communication and efficient food delivery
Maintain a clean, organized and safe dining environment, adhering to all health and safety regulations
Conduct regular performance reviews for front-of-house staff and provide constructive feedback
Assist in the development and implementation of marketing and promotional activities Ensure compliance with all company policies and procedures
About you:
Work experience: minimum 2 years in similar position in restaurants and cafes
Exceptional communication and customer service skills
Focus on the result
Responsibility and reliability
Good leadership qualities
Pay: AED7,000.00 per month
Experience:
- FB Supervisor: 2 years (Required)
Work Location: In person
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