Export Sales Manager
Skills
About This Role
Key Responsibilities
- Drive sales growth for Iron Ore Pellets .
- Identify potential markets, customers, and business opportunities.
- Develop and expand distribution networks and dealer channels.
- Generate enquiries, prepare offers/quotations, and convert leads into business.
- Achieve monthly, quarterly, and annual sales targets.
Key Account Management
- Manage and strengthen relationships with key customers and strategic accounts.
- Conduct periodic customer visits to sustain long-term business partnerships.
- Handle direct interactions with end customers for Iron Ore Pellets business.
- Ensure high customer satisfaction through timely coordination and issue resolution.
Marketing & Market Intelligence
- Monitor market trends, competitor activities, pricing, and industry developments.
- Collect, analyze, and summarize market data and customer feedback.
- Support business strategy development through market intelligence and analytics.
- Prepare impactful presentations and business reports for management reviews.
Coordination & Operations
- Coordinate closely with Plant, PPC, Logistics, Shipping, Finance & Accounts, and Inspection Agencies for smooth execution of orders.
- Monitor order processing, dispatch planning, shipment tracking, and delivery schedules.
- Ensure compliance with commercial documentation, Letter of Credit (LC), and export/import formalities.
- Manage logistics planning and customer delivery commitments effectively.
Planning & MIS
- Prepare sales budgets, demand forecasting, and sales projections.
- Generate MIS reports related to sales performance, market trends, and customer analysis.
- Support management with data-driven decision-making.
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