Experience Coordinator-Luxury Travel
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Key skills for this role
About the Role
Key Responsibilities Must have a comprehensive understanding of luxury lifestyle/hospitality, luxury brands and vendors, and international UHNW clientele and travel markets to anticipate their needs, ensuring seamless travel, and lifestyle management.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Must have a comprehensive understanding of luxury lifestyle/hospitality, luxury brands and vendors, and international UHNW clientele and travel markets to anticipate their needs, ensuring seamless travel, and lifestyle management.
- Must be able to confirm complex hotel bookings, book private estates, manage group visits, create travel itineraries, source luxury items, manage VIP/luxury services, and provide complete lifestyle management.
- Effectively liaison with management teams at luxury hotels, resorts, and service providers globally to deliver personalized client experiences.
- Professionally communicate with clients and vendors to schedule meetings, document preferences, and manage expectations.
- Work closely with Experience/Operations Managers to ensure accuracy and alignment with client requests.
- Maintain and update the client database with lifestyle preferences and service histories.
- Efficiently handle multiple projects, ensuring timely and precise execution under high-pressure environments.
- Develop detailed client proposals and presentations, ensuring they reflect client preferences and requests.
Desired Skills & Qualifications
- Mandatory Experience: 2–3 years in a similar role, luxury lifestyle/hospitality industry, or project management. Candidates with a travel background will be prioritized.
- Expertise: Strong understanding of luxury lifestyle, global travel markets, and UHNW client needs.
- Communication: Exceptional verbal and written English skills; ability to convey ideas clearly and confidently.
- Problem-Solving: Strong judgment, ethical decision-making, and proactive problem-resolution skills.
- Organization: Outstanding multitasking abilities and attention to detail.
- Adaptability: Ability to work unsupervised, maintain composure under pressure, manage requests across multiple time-zones, and thrive in a fast-paced environment.
- Professionalism: Maintain strict confidentiality and demonstrate a polished, professional demeanor at all times
Application Question(S)
- How many years of experience do you have with luxury leisure travel arrangement?
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