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Executive-Sales

Le Méridien Hotels & Resorts
Makkah, KSA
Full-time
Entry
Onsite
Discovered 3 weeks ago
Hotel sales techniquesHotel reservations processingGuest serviceMarriott RewardsSales and Marketing administrationProfessional communication

Full Job Posting

Role overview

Full-time, non-management Sales Executive role at Le Méridien in Makkah, Saudi Arabia.

The role supports hotel sales and marketing while handling reservations and guest requests.

Responsibilities

  • Refer guest calls, requests, and issues to the appropriate departments when needed.
  • Use sales techniques to increase revenue while maintaining existing guest loyalty; provide selected guest thank-you gifts.
  • Promote brand awareness and process Marriott Rewards point redemptions.
  • Process room reservations, requests, changes, and cancellations received by phone, fax, or email.
  • Enter Marriott Rewards information in the appropriate software while taking reservations.
  • Receive, record, and process guest calls, requests, questions, and concerns.
  • Perform general office tasks supporting Sales and Marketing, including filing, email, transcription, and faxing.
  • Assist management with employee training and motivation and serve as a role model.
  • Follow company policies, maintain professional appearance, protect confidential information and company property, and meet guest-service standards.
  • Communicate professionally, prepare accurate documents, handle telephone calls appropriately, and maintain positive working relationships.

Desirable qualifications

  • Secondary school diploma or GED equivalent is desirable.
  • At least 2 years of related work experience is desirable.
  • No supervisory experience or license or certification is required.

Workplace

  • The posting identifies the position location as Le Méridien on Kudai Road in Makkah.

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