Executive-Sales
Role Overview
Supports guest reservations, calls, and requests while applying sales techniques to increase revenue and retain guest loyalty.
Full-time, non-management position in Sales & Marketing; the posting states that the role is not remote.
Key Skills for This Role
Full Job Posting
Role summary
Supports guest reservations, calls, and requests while applying sales techniques to increase revenue and retain guest loyalty.
Full-time, non-management position in Sales & Marketing; the posting states that the role is not remote.
Guest service and sales
- Resolve guest calls, requests, and problems by contacting appropriate individuals or departments.
- Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty.
- Provide complimentary rewards or gifts to guests in recognition of patronage, and promote brand awareness.
- Process Marriott Rewards redemption requests and enter rewards information when taking reservations.
- Answer, record, and process guest calls, questions, concerns, and requests.
Reservations and administration
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Perform office duties supporting Sales & Marketing, including filing, sending emails, typing, and faxing.
Standards and teamwork
- Assist management with training and motivating employees; monitor others' performance against quality expectations.
- Welcome guests, anticipate service needs, communicate professionally, and develop positive working relationships.
- Follow company policies, maintain a professional appearance, protect confidential information and company assets, and perform other reasonable duties as assigned.
Preferred qualifications
- High school diploma or GED equivalent is preferred.
- At least 2 years of related work experience is preferred.
- No supervisory experience is listed; no license or certification is listed.
Location and schedule
- The role is listed at the Al Hamra District, Southern Corniche location in Jeddah, Saudi Arabia.
- The schedule is full time, and the posting says the role is not remote.
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