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Guest Arrival Expert

The Ritz-Carlton Hotel Company, L.L.C.
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered Today
Guest arrival and departure serviceGuest request handlingOperational task processingReport completionLocal-area information sharingProfessional communication

Full Job Posting

Role overview

Guest Arrival Experts deliver services that guide guests through memorable arrival and departure experiences.

The role is full time, non-management, and not remote.

Responsibilities

  • Process operational needs, address guest requests, and complete reports.
  • Share highlights of the local area and help make guest transactions part of the experience.
  • Move around the work area and perform other reasonable assigned duties.

Preferred qualifications and work conditions

  • A high school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required; no license or certification is specified.
  • The role involves extended periods standing, sitting, or walking and handling objects up to 50 pounds without assistance and over 75 pounds with assistance.
  • Maintain professional appearance and communication, confidentiality, company policies, asset protection, safety, and quality standards.

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