Executive Director, Infrastructure Contractors

Role summary

Client and market analysis

• Analyze clients, geographies, industries, and markets to identify business opportunities and risks.
• Maintain current industry and market intelligence and monitor competitors and regulatory developments.

Business origination

• Originate banking opportunities and obtain stakeholder and governance support to close transactions.
• Develop term sheets, information memoranda, and mandate letters.
• Assess credit, market, and operational risks with product and enablement teams.
• Pitch, review, negotiate, and conclude deals; pursue cross-border opportunities and strategic alliances.
• Expand product penetration through sector-focused solutions and maintain satisfactory yields and portfolio credit quality.

Client relationship management

• Meet assigned financial and non-financial objectives across borrowing and non-borrowing customer needs.
• Prepare and maintain client account plans and support periodic credit facility reviews.
• Monitor portfolio through documentation, client visits and call reports, stock inspections, and credit checks.
• Organize client meetings, identify cross-selling opportunities, support day-to-day banking needs, and onboard new clients.
• Maintain client satisfaction and support the targeted NPS score.

Collaboration and operations

• Coordinate with contracting subsectors, international banking, product teams, risk, and other business divisions to convert opportunities.
• Contribute to proposition strategy, competition analysis, service delivery, customer experience, and cross-business initiatives.
• Complete internal management reporting and follow applicable policies, procedures, and operating instructions.
• Conduct periodic reviews of credit, operational, and compliance risks within the portfolio.

Requirements

• Grow and manage relationships with large and sensitive clients in the assigned portfolio.
• Originate and book quality new-to-bank business within the bank’s risk frameworks.
• Meet assigned financial and non-financial objectives while maintaining client satisfaction and portfolio credit quality.
• Handle sophisticated transactions and engage assigned team members.