Executive Assistant to General Manager

Position details

Office administration

• Receive and distribute incoming faxes to personnel and guests.
• Maintain office equipment, contact service representatives to resolve problems, and follow up to confirm resolution.
• Transmit information and documents by computer, mail, or fax; operate standard office equipment other than computers.
• Enter and retrieve database information to update records, files, and reservations and answer inquiries.

Management and team support

• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Assist coworkers and help ensure they understand their tasks.
• Build positive working relationships, support team goals, and respond appropriately to employee concerns.

Guest service

• Welcome and acknowledge guests, anticipate and address their service needs, assist people with disabilities, and thank guests.
• Answer guest questions about property services, features, and hours of operation.

Work standards

• Use clear, professional language and appropriate telephone etiquette; prepare and review written documents accurately and completely.
• Follow company policies, maintain confidentiality of proprietary information, and protect company assets.
• Maintain a clean and professional uniform and personal appearance.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable duties as requested by supervisors.

Location and work setting

• The listed work location is Doha West Bay, Doha, Qatar. The position is not remote.

About the employer