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Guest Arrival Expert

St. Regis Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 weeks ago
Guest arrival and departure serviceGuest request handlingGuest communicationHotel operationsConfidentialityQuality standards

Full Job Posting

Role overview

Guest Arrival Experts guide guests through arrival and departure, delivering a memorable experience throughout their stay.

The role is in Rooms & Guest Services Operations and is non-management.

Responsibilities

  • Process operational needs, address guest requests, and complete reports.
  • Share highlights of the local area and help make guest transactions part of the experience.
  • Follow company policies, protect confidential information and company assets, and uphold quality standards.
  • Maintain professional appearance and communications and perform other reasonable duties as requested.

Requirements

  • A high school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required.
  • The role involves extended periods standing, sitting, or walking and hands-on work moving objects up to 50 pounds without assistance and over 75 pounds with assistance.

Workplace

  • Full-time, on-site role in Doha West Bay, Qatar.

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