Executive Assistant
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Key skills for this role
About the Role
The role involves managing travel, expenses, calendar, meetings, and communications while requiring strong administrative skills and experience with Microsoft tools.
Key Skills for This Role
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Overview
The Executive Assistant identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, maintains confidentiality, and anticipates the needs of those they support.
Key Responsibilities
- Travel : Handles travel arrangements using Cigna's online travel booking tool.
- Expenses : Submits accurate and timely submission of expense reports.
- Calendar management : Manages calendar system and seeks opportunities to enhance efficiencies. Makes last minute calendaring decisions based on priority and business needs using sound judgment. Advises of last-minute scheduling changes and communicate via e-mail, telephone and/or text message when appropriate.
- Meeting planning : Schedules and organizes internal and external meetings, including any necessary logistics.
- Staff Support : Attends staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees. Maintains department organization chart and email distribution lists.
- Onboarding : Plans and coordinates on-boarding and off-boarding of employees/contractors.
- Productivity support : Secures help desk support as needed to trouble shoot/resolve computer/phone/printer issues, orders equipment and supplies for department using the portal supply system, and manages department space planning in partnership with Corporate Real Estate.
- Special projects/programs : Manages team-wide projects/programs as needed, such as team-building events, or other events.
- Communications : Drafts/edits/finalizes correspondence (letters, memos, mailings, email); creates Excel spreadsheets to track/monitor information; prepares Power Point presentations and misc. reports.
- Other : Recognizes varying complexities within situations and manages or diffuses issues appropriately. Displays good judgment and decision making ability and projects this skill onto others.
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