Estate & Accommodation Supervisor

Role overview

Responsibilities

• Manage the regional accommodation budget and cost per resident or building; analyse variances and implement cost controls.
• Manage outsourced providers, verify invoices and statements, reconcile charges with occupancy and services, and resolve billing or contract issues.
• Oversee inspections and provider reviews for fire-safety, Civil Defence, municipality, and labour-accommodation compliance.
• Plan capacity, allocations, relocations, and occupancy for project and workforce requirements.
• Oversee accommodation standards, resident complaints, incident investigations, and corrective actions.
• Manage in-house facilities and retained staff, including wardens, technicians, and janitorial staff.
• Prepare monthly reports on costs, occupancy, SLAs, complaints, safety, and compliance.
• Improve cost efficiency, facility consolidation, space use, and service delivery.
• Lead Estate Coordinators and maintain consistent operational standards across accommodation locations.

Candidate requirements

• Bachelor's degree in facility management, business administration, engineering, or a related field.
• At least six years in facility management, property management, or workforce-accommodation operations, including two years of supervisory experience.
• Experience managing budgets, cost control, invoice verification, account reconciliation, and variance analysis.
• Knowledge of accommodation management, fire safety, and applicable municipal, Civil Defence, and labour-accommodation regulations.
• Strong supplier, negotiation, contract-administration, and dispute-resolution skills.
• Advanced Excel skills and experience with facility-management systems, reporting tools, or ticketing platforms.
• Ability to lead multicultural teams and handle resident concerns professionally; strong organisational, analytical, communication, and problem-solving skills.
• Fluent Arabic and English; valid driving licence and willingness to travel across the assigned region.