ERP Functional Support Officer-FICO and Treasury

Scope

Duties

Treasury & Cash Management Support

• Support ERP Treasury and Cash Management processes including:
• Bank Accounting

• Cash Flow Forecasting

• Bank Reconciliation
• Payment Processing and Approval Workflows
• Liquidity Planning
• Letter of Credit (LC) Monitoring

• Bank Guarantee Tracking

• Coordinate with Finance and Treasury teams to support cash management and banking operations within the ERP system.
• Assist in the implementation, testing, and support of Treasury Management solutions and integrations with banking platforms.
• Monitor treasury-related master data including bank accounts, payment methods, house banks, and banking interfaces.
• Support treasury reporting requirements including cash flow, liquidity, borrowing, and working capital analysis.
• Participate in treasury process improvement initiatives and automation of banking and payment processes.
• Provide functional support for ERP FICO modules including:

• Profit Center Accounting (PCA)

• Product Costing
• Internal Orders

• Budgeting & Financial Reporting

• Analyze and resolve ERP functional issues raised by finance and business users.
• Coordinate with technical teams for bug fixing, enhancements, interfaces, and developments.
• Ensure smooth month-end and year-end financial closing activities in ERP.

Steel Industry Process Integration

• Support integration between FICO and Treasury

• Quality Management (QM)

• Monitor costing flows for:
• Raw materials
• Billets
• Rolling mills
• Finished steel products
• Scrap accounting
• Energy and utility cost allocation
• Ensure accurate inventory valuation and production cost accounting.

Business Process Improvement

• Study existing finance and costing processes and recommend ERP-driven improvements.
• Configure and optimize ERP settings based on operational requirements.
• Develop standard operating procedures (SOPs) and process documentation.
• Participate in ERP upgrades, rollout projects, testing, and implementation activities.

Reporting & Compliance

• Generate MIS reports, financial reports, and cost analysis reports.
• Support audit requirements and ensure compliance with accounting standards and company policies.
• Ensure proper authorization controls and data integrity within ERP.

User Training & Coordination

• Conduct user training sessions for finance and operational teams.
• Prepare user manuals and training materials.
• Coordinate with external ERP consultants/vendors when required.
• Act as key liaison between finance, operations, and IT teams.

Key Performance Indicators (KPIs)

• ERP issue resolution turnaround time
• Accuracy of financial and costing reports
• System uptime and support efficiency
• Successful month-end closing within timelines
• User satisfaction level
• Reduction in manual processes
• Compliance and audit observations closure

Educational Qualification

• Bachelor’s Degree in Commerce, Finance, Treasury, Accounting, Information Systems, or related field.
• CA / CMA / MBA Finance preferred.
• ERP certification in SAP FICO or equivalent ERP system is preferred.

Experience

• 8–12 years of experience in ERP functional support with at least 4 years in steel/cement/ heavy manufacturing industries.