Enterprise Product Analyst

Role overview

Business engagement and planning

• Establish trusted relationships with business stakeholders and facilitate workshops to elicit needs, objectives, and challenges.
• Support strategic planning, demand intake, and initiative prioritization.
• Develop business cases and value realization frameworks.

Business analysis

• Analyze current business processes and identify improvement opportunities.
• Document current-state and future-state business processes.
• Conduct gap analysis, risk assessments, and feasibility assessments.
• Define business requirements, success criteria, and key performance indicators.

Solution development

• Collaborate with technical teams to ensure business objectives are understood.
• Translate business requirements into user stories and functional requirements.
• Validate proposed solutions against business expectations and support User Acceptance Testing.

Project delivery

• Track requirements throughout the project lifecycle.
• Support change management, training, and business readiness activities.
• Ensure delivered solutions align with business goals and expected outcomes.
• Assist with post-implementation reviews and benefits realization.

Required skills

• Strong business analysis experience and understanding of cybersecurity concepts, controls, frameworks, and operational practices.
• Ability to liaise across business, cybersecurity, operations, and technical teams and translate business and technical requirements into actionable outcomes.
• Expertise in technical and operational documentation.
• Excellent stakeholder management, communication, and facilitation skills.
• Enterprise product analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.

Preferred skills

• Agile delivery and product management tools.
• System integration and API knowledge.
• Data analysis and reporting.