Engineering Manager

Role Overview

What You Will Own

• Lead the team responsible for desktop applications, botless recording, mobile recording, and real-time audio and video infrastructure.
• Coach and develop engineers, hire needed expertise, and ensure knowledge and ownership are shared broadly.
• Improve observability, tooling, incident response, and operating practices to make reliability a competitive advantage.
• Use feedback from users and support teams to guide priorities.
• Write production code, pair on difficult bugs and prototypes, and remain close to architecture and system risks.
• Set standards for AI coding tools and explore development practices that improve delivery without reducing production quality.
• Partner with Product, Design, SRE, and engineering leaders to turn ambiguity into priorities and measurable outcomes.
• Balance ambitious user-facing work with platform investments that make future development faster, safer, and more reliable.
• Help shape operating-system integrations, recording environments, native mobile capabilities, and on-device intelligence.

What We Are Looking For

• At least 7 years of software engineering experience.
• At least 2 years of experience managing software engineers.
• A genuine desire to remain technically involved and continue writing code.
• Experience leading teams responsible for production-critical systems.
• A track record of improving reliability, observability, and operability.
• Strong judgment balancing feature delivery, user impact, technical debt, and platform investment.
• Comfort turning ambiguity into momentum across multiple teams or technical domains.
• Experience designing and rolling out agentic tools, processes, and development practices that improve software delivery.
• Experience with systems where latency, uptime, consistency, or real-time behavior affects user experience.
• Experience hiring and developing engineers with specialized expertise.
• Strong communication with engineers, product partners, peer leaders, users, and executives.

Nice to Have

• Experience building desktop applications, particularly with Electron.
• Experience with real-time media, audio and video pipelines, WebRTC, or similar systems.
• Experience supporting software across operating systems, devices, and third-party platform integrations.
• Experience leading teams through rapid growth or significant platform change.

How We Work

• Fellow is a remote-first company with core collaboration hours from 10 a.m. to 4 p.m. Eastern Time.
• The role is open to candidates located in Canada.
• Optional office space is available in Ottawa, Montreal, and Toronto.

About Fellow