Engagement Lead, Incident Response Partner Services (Remote)

CrowdStrike is looking for a highly motivated, self-driven Engagement Lead to oversee forensic investigations performed by CrowdStrike’s trusted partners. This Engagement Lead will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This person will coordinate directly with both CrowdStrike’s incident response leadership and the leadership of our partners and customers, representing CrowdStrike and helping deliver high-quality results during high-stakes incident response investigations.

Am I a Partner Services Engagement Lead candidate?

Have you led teams through complicated incident response investigations?

Have you managed and built trust with teams of incident responders?

Are you comfortable with communicating about technical incident response findings to customer leadership, especially during high-pressure situations?

Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?

Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

Do you have an Incident Response or Information Security background that you’re not fully utilizing?

Are you a mentor who can naturally teach your colleagues new methods and approaches?

Do you love working around like-minded, smart people who you can learn from on a daily basis?

What You'll Do:

Oversee incident response engagements performed by CrowdStrike’s partners

Assist in the development and tracking of project tasks and client deliverables

Assist in managing the status of delivery team and client tasks to keep workflow on track

Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives

Support partners in effectively communicating with executives on the topics of forensics and malware analysis

Help train partners on new methods to hunt for bad actors across large sets of data

Effectively coordinate under the direction of outside counsel

Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms

Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident

Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards

Supervise current projects and coordinate all team members to keep workflow on track

Plan internal process improvement initiatives and facilitate execution by cross-functional teams

Maintain and update templates and internal process documentation

What You'll Need:

Successful candidates will have experience in one or more of the following areas:

Team leadership experience in a matrixed consulting environment

Previous experience developing and managing relationships in a consulting environment, preferably involving incident response

Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Ransomware, eCrime, Business Email Compromises (BECs)

Experience in project management, from conception to delivery

Experience managing external resources

Experience implementing technology projects

Ability to work independently with minimal supervision

Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment

Good communication and interpersonal skills capable of maintaining strong relationships

Strong organizational and multi-tasking skills

Excellent analytical and problem solving abilities

Team-management and leadership skills with cross-functional groups across divisions, worldwide, as part of a team

Documentation management and ability to use project management tools

Attention to details even under pressure

Time management skills with the ability to meet deadlines

Liaising with project stakeholders concerning project details and deliverables

Experience with identifying and implementing process efficiencies and monitoring the efficacy of updated workflows

Comfort with proactively and independently driving for results in small team environments

Experience working for consulting organizations

Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Additionally, all candidates must possess the following qualifications:

Capable of reviewing technical investigation results for accuracy, consistency, and completeness

Desire to grow and expand both technical and soft skills

Strong project management skills

Contributing thought leader within the incident response industry

Ability to foster a positive work environment and attitude

Ability to travel on short notice, up to 30% of the time

#LI-AC1

#LI-Remote

This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work CertifiedTM across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $115,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:12-20-2026