Employee Relations Associate - Builders Program

Overview

About the Role

Responsibilities

• Serve as an initial point of contact for employee inquiries and workplace concerns, escalating complex cases to People Business Partners as needed.
• Assist in conducting fair and thorough investigations into employee grievances, disciplinary matters, and policy violations in accordance with the Saudi Labor Law.
• Support the administration of disciplinary actions, performance improvement plans, and termination processes while ensuring full compliance with legal requirements.
• Monitor and help enforce company policies and procedures to align with the Saudi Labor Law, MHRSD regulations, GOSI requirements, and internal governance standards.
• Maintain accurate and confidential employee relations case files, documentation, and tracking logs.
• Collaborate with People Business Partners on day-to-day generalist activities including onboarding support, employee engagement initiatives, and HR reporting.
• Help track and analyze ER metrics (e.g., grievance resolution times, case volumes) and prepare periodic reports for management review.
• Support the development and rollout of employee awareness campaigns on workplace policies, code of conduct, and labor rights.
• Stay current with updates to Saudi labor regulations, Saudization (Nitaqat)

requirements

Experience

• Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• 1–2 years of experience in an HR generalist, HRBP support, or employee relations role, preferably within the Saudi market.
• Internship or cooperative training experience in an HR department is a plus for fresh graduates.

Skills

• Strong foundational knowledge of Saudi Labor Law, GOSI regulations, Wage Protection System (WPS), and Nitaqat/Saudization program.
• Familiarity with MHRSD platforms and procedures (e.g., Qiwa, Mudad, GOSI online services).
• Excellent written and verbal communication skills in both Arabic and English.

Attributes

• Strong attention to detail with the ability to handle sensitive and confidential information with discretion.
• Good interpersonal skills and the ability to build trust with employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HRIS systems is an advantage.
• Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.