E-Commerce Specialist
Key Skills for This Role
Full Job Posting
E-commerce operations
- Manage and maintain company e-commerce websites and online marketplaces.
- Add, update, and optimize product listings, including names, descriptions, images, prices, specifications, and stock availability.
- Monitor online orders to ensure accurate processing and timely fulfillment.
- Coordinate with warehouse, logistics, delivery, and customer service teams.
- Monitor inventory and coordinate stock updates to avoid out-of-stock situations.
- Manage online promotions, discounts, offers, and seasonal campaigns.
Marketing and performance
- Plan, create, and monitor digital advertising campaigns across Google, Meta, Instagram, TikTok, and other relevant channels.
- Monitor sales, conversion rate, ROAS, CPC, CTR, and customer acquisition costs.
- Analyze website and marketplace performance to identify opportunities to increase sales and improve conversion rates.
- Research competitors and markets for pricing trends, new products, promotions, and opportunities.
- Work with marketing on product campaigns, promotional content, banners, and social media activities.
- Monitor customer reviews, ratings, inquiries, and feedback and coordinate appropriate responses.
Reporting and improvement
- Keep product information, pricing, promotions, and website content accurate and up to date.
- Prepare regular sales, advertising, inventory, and performance reports for management.
- Track daily, weekly, and monthly e-commerce sales targets and take corrective action when needed.
- Identify technical or operational online-store issues and coordinate their resolution.
- Maintain records of products, orders, campaigns, invoices, and marketplace activities.
- Stay current on e-commerce trends, digital marketing developments, marketplace policies, and competitors.
- Support strategies to increase online revenue, customer acquisition, and repeat purchases.
- Perform other e-commerce and digital marketing duties assigned by management.
Experience and skills
- At least two years of relevant e-commerce experience is required.
- Practical experience with online stores, marketplaces, product listings, digital advertising, and online sales is required.
- Strong knowledge of e-commerce operations and digital marketing is required.
- Good analytical, communication, organizational, and problem-solving skills are required.
Pay
- Pay is AED 3,500–4,000 per month.
Workplace
- Work location is in person.
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