E-commerce Operations Executive (Marketplace & Accounts – UAE)
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Key skills for this role
About the Role
We are seeking an E-commerce Operations Executive to manage day-to-day marketplace operations across platforms including Amazon, Noon, and InstaShop. The role includes product management, order processing, inventory tracking, and basic financial reconciliation.
Key Skills for This Role
Full Job Posting
Overview
We are seeking an E-commerce Operations Executive to manage day-to-day marketplace operations across platforms including Amazon, Noon, and InstaShop.
The role includes product management, order processing, inventory tracking, and basic financial reconciliation.
Key Responsibilitiesmarketplace Management
- Manage seller accounts on Amazon, Noon, Instashop, and other UAE platforms
- Upload and optimize product listings (titles, descriptions, images, keywords)
- Monitor product performance, pricing, and competition
- Handle promotions, discounts, and campaign setup
Order & Operations Handling
- Process and track orders across all platforms
- Coordinate with warehouse/logistics for order fulfillment
- Handle returns, cancellations, and customer issues
- Ensure SLAs are met (delivery time, order accuracy, etc.)
Inventory Management
- Monitor stock levels across all marketplaces
- Update inventory and avoid stock-outs or overselling
- Coordinate restocking and forecasting
Accounts & Reconciliation
- Track sales, commissions, and payouts from each platform
- Perform basic reconciliation of marketplace statements
- Maintain records of invoices, expenses, and profit margins
- Coordinate with accountant for reporting and VAT
Reporting
- Prepare weekly/monthly sales and performance reports
- Analyze best-selling products and low-performing SKUs
Required Skills & Qualifications
- 2–5 years experience in UAE e-commerce marketplace operations
- Hands-on experience with Amazon Seller Central, Noon Seller Lab, Instashop Vendor Portal
- Basic accounting knowledge (profit/loss, reconciliation, VAT basics)
- Strong Excel/Google Sheets skills
- Understanding of product listing SEO and marketplace algorithms
- Ability to multitask across platforms without losing accuracy
Key Competencies
- Detail-oriented (mistakes \= refunds, penalties, bad reviews)
- Strong ownership mindset (no hand-holding)
- Ability to handle pressure during high order volumes
- Problem-solving attitude (account issues, delays, penalties)
Reality Check (Important)
- If your business is growing, this role will break into 2 positions:
- **Marketplace Manager** → growth, listings, ads, strategy
- **Operations + Accounts Executive** → orders, stock, reconciliation
Job Type: Full-time
Pay: From AED1.00 per month
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