E-commerce Manager
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Key skills for this role
About the Role
Role Description The E-commerce Manager is a part-time, on-site role based in Dubai, responsible for managing and optimizing online sales channels for UAE Food Cluster’s member initiatives and partner products.
Key Skills for This Role
Full Job Posting
Role Description
The E-commerce Manager is a part-time, on-site role based in Dubai, responsible for managing and optimizing online sales channels for UAE Food Cluster’s member initiatives and partner products.
This role oversees e-commerce platform operations, including product listings, pricing, promotions, and customer experience, ensuring a seamless end-to-end online journey.
The E-commerce Manager collaborates with marketing and sales teams to design and execute digital campaigns that increase traffic, conversion, and revenue.
Daily tasks include analyzing performance metrics, managing online merchandising, coordinating with stakeholders on inventory and logistics, and ensuring that e-commerce activities align with broader sector strategies and sustainability goals.
The role also involves monitoring market trends, identifying growth opportunities, and contributing insights to support innovation in the UAE’s food sector.
Qualifications
- Strong E-Commerce experience, including managing online platforms, product catalogs, and customer journeys.
- Solid Marketing skills, with ability to plan and execute digital campaigns, SEO/SEM, and performance marketing.
- Demonstrated Sales capabilities, including online sales optimization, upselling, and cross-selling strategies.
- Advanced Analytical Skills for interpreting data, tracking KPIs, and making data-informed decisions.
- Effective Communication skills to collaborate with internal teams, external partners, and sector stakeholders.
- Experience with e-commerce tools and analytics platforms (e.g., Shopify, Magento, Google Analytics, CRM systems).
- Knowledge of the food and FMCG sector or related industries in the UAE is an advantage.
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field, or equivalent practical experience.
- Ability to work on-site in Dubai, manage multiple priorities, and contribute to a collaborative, inclusive environment.
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