E-COMMERCE COORDINATOR

Overview

• Everyday morning sending email of daily sale report and in WhatsApp group
• Printing the customer order on daily basis & passing the order picking list to picker.
• Cross checking the picked items along with the invoice
• Sales posting: Clear the system stock after the product picked, ensure there is no stock
• Deficit.
• Packing the orders as per standard
• Ensure all orders in MAGENTO are being picked and delivered on time, ensure the
• quality of products, and handed over to the customers on time without any mistake.
• Preparing location in aisle for new stock.
• Fulfilling replenishment every week to ensure all the stock with sizes are available in
• Ecommerce & updating the quantity in MAGENTO.
• Coordinating inventory updates and assisting with stock reconciliation.
• Booking shipment of GCC & other countries in DHL, SMSA & EMX courier.
• Manage and optimize product listings and content, including descriptions, images, and pricing
• Checking of the availability of the items in the Stores as per customer Request for Ecom.
• Customer service: Respond to customer inquiries and complaints.
• Handle customer inquiries and resolve any issues related to online orders
• Arrange the delivery schedule Ecom driver
• Planning the route for the Ecom driver
• Validating the petrol and other vehicle expenses
• Supporting the warehouse team as they required stores packing & updating GIV in system.
• Assisting in Stock Reconciliation or stocktakes in warehouse
• Petty Cash Handling - Maintains the Petty Cash float
• Document every transaction, including the purpose of the expense, the amount paid, the recipient's signature, and the date.
• Handle accounts receivable function - Monthly invoicing and progressive billing.