E-Commerce & Aggregators Executive - Revenue & Growth

Role overview

Channel and revenue management

• Manage e-commerce and third-party aggregator channels across all six territories.
• Maintain online menus, listings, pricing, availability, imagery, descriptions, categories, and promotions; keep storefronts accurate and aligned with brand standards.
• Coordinate aggregator partners and resolve platform issues affecting sales, visibility, availability, or customer experience.
• Drive revenue through promotions, upselling, cross-selling, product visibility, menu optimization, and digital merchandising.
• Develop initiatives to increase orders, average order value, conversion, and customer frequency.

KPIs and promotions

• Analyze performance by territory, platform, store, product, and campaign; identify growth opportunities and recommend commercial actions.
• Track revenue or GMV, orders, average order value, conversion, order frequency, product performance, cancellations, availability, promotions, customer acquisition and retention, and platform and store performance.
• Prepare weekly and monthly performance reports, track commercial targets, and communicate findings to management.
• Plan promotions, seasonal campaigns, launches, bundles, offers, and platform activations; evaluate promotion performance and ROI.
• Ensure promotional mechanics, pricing, campaign periods, and product selections are implemented correctly.
• Identify opportunities around Ramadan, Eid, Valentine's Day, Mother's Day, Christmas, gifting seasons, and other local occasions.

Merchandising and product launches

• Optimize menus and assortment, product visibility and positioning, descriptions, images, categories, bundles, and menu structures.
• Use customer purchasing behavior and product performance to recommend merchandising improvements.
• Coordinate digital launches of new products and seasonal collections across e-commerce and aggregator platforms.
• Align online launch dates with product availability by coordinating with Supply Chain and Operations; track ETAs and monitor launch performance.

Cross-functional coordination and optimization

• Coordinate E-Commerce, Marketing, Operations, Supply Chain, Finance, Design, Digital, local markets, stores, and external partners across all territories.
• Coordinate supply availability, commercial reporting, platform commissions, promotional costs, profitability considerations, and digital campaign assets with relevant teams.
• Audit online channels, monitor competitors, market trends, pricing, promotions, and digital customer experience.
• Identify underperforming stores, products, platforms, or markets and coordinate corrective action plans.
• Test improvements to conversion, revenue, average order value, and engagement; optimize the customer journey from discovery to purchase.

Core competencies

• E-commerce and marketplace management, revenue growth, commercial optimization, KPI analysis, and performance management.
• Digital merchandising, aggregator relationship management, promotional planning, sales and data analysis, and cross-functional project management.
• Strong analytical and problem-solving skills, commercial awareness, attention to detail, and ability to manage multiple markets and platforms simultaneously.

Work location

• Work location is in person.

Requirements

• Experience managing e-commerce and marketplace or aggregator channels.
• Ability to manage multiple markets and platforms simultaneously.
• Strong analytical and problem-solving skills.
• Commercial awareness and attention to detail.