Document & Technology Controller

Document & Technology Controller (Seasonal)

• *Documentation quality, compliance, and platform control for JAM Safety.*
• **Location:**

Dubai, UAE

• **Department:**

Jam Safety

• **Reports To:**

Director Of Jam Safety

• **Contract:**
• Seasonal, with the option to extend to the end of April 2027
• **Start Date:**
• By arrangement (seasonal, across the peak operating season)

Role Summary

Documentation Quality And Compliance

• Take documentation briefs from clients and translate them into clear scopes of work.
• Identify and assign full-time and freelance resource to produce the required documents.
• Support and create documentation, including event safety management plans, crowd management plans, risk assessments, method statements (RAMS), and construction phase plans.
• Review documentation for accuracy, consistency, compliance, and client-readiness before it is issued.
• Ensure documentation aligns with the relevant laws, standards, and regulatory context of the delivery jurisdiction across the UAE, KSA, and Qatar.
• Maintain version control, templates, and document standards across the department.
• Maintain a documentation register and audit trail across all projects.

Technology And Platform Control

• Act as the JAM Safety technology controller for the bespoke operations platform.
• Manage the platform from operations, client, subcontractor, and staff perspectives.
• Ensure the system functions correctly and that documentation is processed accurately through it.
• Configure and maintain workflows, user access, and data integrity within the platform.
• Provide first-line support and training to internal and external platform users.
• Identify and escalate technical issues, liaising with the platform provider on fixes and enhancements.
• Maintain system documentation and standard operating procedures for platform use.

Essential

• A complete working understanding of UAE, KSA, and Qatar laws and compliance as they relate to event safety.
• Event experience, with familiarity with event safety document types (ESMP, CMP, risk assessments, RAMS, construction phase plans).
• Strong document control background with high attention to detail.
• Systems and platform administration aptitude, with the ability to act as a technology controller.
• Clear written English and a methodical, compliance-focused approach.
• Eligible to work in the UAE.
• Available for a seasonal contract across the peak operating season, with the option to extend to the end of April 2027.

Desirable

• HSE qualification (for example, NEBOSH).
• Experience with the company software stack (Hotdocs, Monday.com, Xero, SharePoint, Halo).
• Experience administering or configuring a bespoke operations or workflow platform.

About Jam

• JAM works with local and international creative agencies, production houses, independent businesses, and government entities, providing bespoke event services across the UAE, KSA, and Qatar.
• The business comprises three verticals:
• **JAM Safety:**
• Safety, crowd, security, and medical solutions.
• **JAM People:**
• Event freelancers, permanent recruitment, and guest experience staff.
• **JAM Training:**
• E-learning, face-to-face, and online courses to support personal and organisational excellence.
• The team is made up of experienced event professionals with global delivery experience and a genuine passion for the live events industry, which allows JAM to provide the right solutions for its clients.

How To Apply

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