Document Controller

About The Opportunity

Role & Responsibilities

• Manage end-to-end document lifecycle: receive, validate, archive, retrieve, and dispatch import/export documentation including bills of lading, commercial invoices, COOs, and customs declarations.
• Ensure 100% compliance with UAE customs regulations, Free Zone rules, and international trade documentation standards (e.g., Incoterms, UCP600).
• Coordinate with freight forwarders, customs brokers, clients, and internal departments to resolve document discrepancies and expedite clearance processes.
• Maintain a centralized, searchable digital document repository with version control and audit trails using Document Management Systems (DMS) or ERP tools.
• Generate daily/weekly reports on document status, pending approvals, and compliance gaps for senior management.
• Support auditors and regulatory authorities with accurate, readily available documentation and maintain audit-ready filing systems.

Skills & Qualifications

• Must-Have
• Document Management Systems (DMS) – SharePoint, DocuWare, or similar
• ERP Systems – SAP, Oracle, or NetSuite

• UAE Customs Documentation Procedures

• Trade Documentation (B/L, COO, Commercial Invoice, Packing List)

• MS Office Suite (Excel, Word, Outlook)

• Document Version Control & Audit Trail Management

• Digital Filing & Archiving Systems

• Preferred
• Experience with Free Zone documentation (e.g., DMCC, DAFZA, SAIF)
• Knowledge of customs clearance automation platforms (e.g., Alef, eServices)
• Basic Arabic language proficiency for customs forms or client correspondence

Benefits & Culture Highlights

• On-site hybrid work setup with full compliance and logistics support infrastructure.
• Opportunity to work with international clients and cross-border trade operations daily.
• Fast-track career growth path into Trade Compliance or Logistics Coordination roles.
• Skills: documentation,document management,import,export