Dispatcher

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

McDougall Energy is looking for a Dispatcher to join our Burford team. Reporting to the Operations Manager, this position is responsible for:

Planning, organizing and dispatching all deliveries to maximize efficiencies and optimize equipment utilization

Providing directions to drivers regarding routes and customer requirements

Working with the Operations Manager and / or Lead Hands to troubleshoot repairs and truck maintenance

Generating daily, weekly and monthly reporting as required

Communicating and interfacing with customers regarding delivery requirements, changes to schedules and any other issues regarding their delivery

Adhering to all company health and safety policies, standard operating procedures and established industry regulations

Performing other office administration duties as required

This position is based on a rotating shift:

SHIFT : 12-hour shift duration, commencing at 6 AM and concluding at 6 PM

The ideal candidate will have:

Dispatch and logistics experience along with geographical knowledge of Southwestern Ontario

Excellent interpersonal and communication skills (verbal and written)

Proficient computer skills and familiarity with Microsoft Office Suite

Strong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environment

Excellent customer service skills

Ability to work independently as well as in a team environment

Knowledge of TSSA, WHMIS & TDG requirements is considered an asset

Working knowledge of the fuel and propane delivery industries’ practices and processes considered an asset

DZ license considered an asset