Director, Product Engineering

Role overview

Engineering strategy and delivery

• Lead teams responsible for product development, maintenance, modernization, integration, release management, operational support, and technology enablement.
• Establish engineering strategies, delivery models, governance, and operational practices aligned with product roadmaps, client commitments, and business objectives.
• Align investments, priorities, and resources with product strategy, architecture, operational requirements, security obligations, and client outcomes.
• Partner on roadmap planning, release oversight, prioritization, modernization, technical debt, platform sustainability, and innovation.

Organizational and operational leadership

• Oversee delivery performance, capacity and workforce planning, risk, quality, readiness, and technology health.
• Lead complex technology, delivery, operational, resourcing, and stakeholder issue resolution.
• Build high-performing engineering organizations through recruitment, leadership development, succession planning, performance management, coaching, and engagement.
• Establish engineering metrics and governance reporting to support decisions, transparency, accountability, and continuous improvement.

Technology and incident leadership

• Promote modern software practices, automation, AI-assisted engineering, DevOps, quality disciplines, and engineering standards.
• Balance innovation, scalability, reliability, security, privacy, resilience, supportability, and long-term product sustainability.
• Support budgeting, technology investment, modernization, cloud transformation, SaaS evolution, and operational improvement.
• Provide leadership during major incidents, executive escalations, business continuity events, and client-impacting disruptions.

Required qualifications

• University degree in Computer Science, Software Engineering, Information Technology, Engineering, or equivalent education and relevant experience.
• At least ten years of progressive enterprise software delivery experience, including leadership of engineering organizations, technology teams, or software delivery functions.
• At least five years leading managers, engineering leaders, architects, or multidisciplinary technical teams.
• Experience managing engineering strategy, delivery execution, resource planning, governance, and operational accountability.
• Strong communication, organizational change, strategic influence, prioritization, and stakeholder-alignment capabilities.
• Experience in Agile, DevOps, iterative, SaaS, cloud-enabled, or hybrid delivery environments.

Preferred experience

• Healthcare, eHealth, claims adjudication, benefits administration, provider or beneficiary management, or FHIR experience is preferred.
• Preferred experience includes modernization, cloud transformation, SaaS evolution, platform renewal, and enterprise technology transformation.
• Familiarity with multi-tenant architectures, configurable platforms, shared services, cloud-native practices, and scalable SaaS models is preferred.
• Additional preferred areas include engineering governance, technology centres of excellence, interoperability, APIs, data exchange, cybersecurity, privacy, compliance, resilience, disaster recovery, and business continuity.

Work arrangement

• The posting identifies the role as Remote.
• The employer describes flexible hybrid and remote work options across Canada and says occasional travel may be required.

Additional conditions

• Must be able to pass a Criminal Record Check and be eligible to work in Canada.
• May need to support major incident response, executive escalations, critical operational events, business continuity, and emergency support.

Compensation

• The posting lists a minimum salary of $155,000 and a maximum salary of $185,000; no pay cadence is stated.