Director Priority Banking (For Future Openings) - Dubai

About ENBD

Responsibilities

• As a Director Priority Banking - Signature at Emirates NBD, your role is to manage “Key Customer” relationships across the elite banking base of Priority Banking (PRB). This is the crème-de-la-crème of the PRB base, and essential to manage these Signature clients’ relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.
• Revenue Target and Wealth maximization: Meet all the assigned targets for, revenue & deposit growth, customer acquisition, cross sales, NTB account opening etc.
• Client Relationship Management & Acquisitions: Initiate, develop and retain client relationships, while contributing actively to the business development goals of the unit.
• Customer Service and Contact Management: Ensure that CSAT score is maintained as per the target set by the segment from time to time
• Compliance & Risk: Fully aware of all policies relating to ops risk, sales processes, ethical sales practices etc.
• Business Unit Performance: Able to manage a team of RMs, if provided; provide direction to proactively manage the Customer’s needs

Qualifications

• 8 - 10 years of banking experience preferably in a sales or relationship management role.
• Experience in client management and handling large teams within UAE/region
• Able to adapt to changing market conditions and as per the segment’s needs
• There’s never been a better time to join Emirates NBD.
• We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
• At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.