Director of Operations
Role Overview
The Director is the most senior executive of Daikan Hospitality Group and is responsible for setting and delivering group vision, strategy, and financial performance.
The role leads growth of Daikan Izakaya and Daikan Ramen, with full group P&L accountability and oversight of expansion, operations, brand development, financial management, and organizational growth.
The Director works with the Board, shareholders, and leadership team to build a scalable, high-performing business while protecting brand integrity, guest experience, and profitability.
Key Skills for This Role
Full Job Posting
Role overview
The Director is the most senior executive of Daikan Hospitality Group and is responsible for setting and delivering group vision, strategy, and financial performance.
The role leads growth of Daikan Izakaya and Daikan Ramen, with full group P&L accountability and oversight of expansion, operations, brand development, financial management, and organizational growth.
The Director works with the Board, shareholders, and leadership team to build a scalable, high-performing business while protecting brand integrity, guest experience, and profitability.
Key responsibilities
- Lead group strategy, growth plans, and major decisions to drive revenue, profitability, brand value, and market position.
- Protect the Daikan Izakaya and Daikan Ramen brands and ensure consistent quality, guest experience, and brand standards.
- Lead UAE, GCC, and international expansion, overseeing site selection, investment feasibility, partnerships, and new outlet openings.
- Own group P&L performance, including revenue, profitability, cost efficiency, cash flow, ROI, and commercial relationships.
- Ensure operational excellence, consistent service and food quality, performance systems, and regulatory compliance.
- Build and lead a high-performing leadership team; manage relationships with the Board, investors, landlords, suppliers, authorities, and strategic partners.
Qualifications
- Bachelor's degree in Business, Hospitality, Finance, or a related field; MBA preferred.
- At least 15 years of F&B/hospitality experience, including 8+ years in a senior executive or group leadership role.
- Proven experience scaling independent restaurant concepts across the UAE/GCC, including openings, markets, or franchises.
- Strong knowledge of casual and premium-casual dining; passion for Japanese/Asian cuisine and culture.
- Commercial and financial acumen covering P&L, budgeting, unit economics, feasibility, and negotiations.
- Strong understanding of the UAE market, regulations, landlords, and hospitality sector.
- Strategic, entrepreneurial, execution-focused leadership, communication, and stakeholder management skills.
- Tech- and data-savvy, with integrity, professionalism, and willingness to travel as required.
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