Director of Marketing and Communications

Picture yourself shaping how the world experiences our brand. When you join our Hotels team, that’s exactly what you’ll do every day. As Director of Marketing & Communications, you’re not just building brand awareness and driving engagement – you’re bringing the light and warmth of hospitality to life through compelling storytelling, strategic communications, and impactful marketing that inspires every guest journey and strengthens our connection with communities, partners, and travellers around the world.

Here's what you'll do during a typical day:

Shape and execute marketing strategy:

Develop and deliver integrated marketing and communications strategies that strengthen brand awareness, drive demand, and support the hotel’s commercial objectives.

Drive brand performance and guest engagement:

Lead campaigns and initiatives that increase visibility, enhance the guest experience, and contribute to business performance through strategic marketing and communications.

Lead marketing planning and execution:

Oversee the development and delivery of marketing plans, campaigns, and communications calendars, using performance insights, market trends, and audience data to optimise results.

Ensure commercial alignment:

Partner closely with Sales, Revenue Management, Operations, and regional marketing teams to align marketing activity with pricing, distribution, promotional strategies, and business priorities.

Build strategic partnerships:

Foster strong relationships with media, tourism organisations, community partners, agencies, influencers, and key stakeholders to elevate the hotel's profile and create impactful promotional opportunities.

Leverage insights to inform strategy:

Monitor market trends, competitor activity, campaign performance, and guest insights to identify opportunities, refine marketing strategies, and strengthen the hotel's competitive position.

Lead and inspire a high-performing team:

Recruit, coach, and develop marketing and communications talent while fostering a collaborative, creative, and high-performing culture through ongoing feedback, professional development, and recognition.

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of

.

Acting with

and always doing the right thing.

Inspiring others through

.

A belief that

drives the best outcomes.

A sense of

and accountability.

And a focus on the

, bringing urgency and discipline to every moment, knowing it can make a lasting impact.