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Developer III - Software Engineering

UST
Tamil Nadu, IND
Hybrid
Discovered 1 months ago
Node.jsTypeScriptGoAWSAWS LambdaAPI Gateway

Full Job Posting

Role Overview

SDE3 Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire.

Senior Software Development Engineer - Amazon Connect.

Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.

The UK Connect team supports Capital One's UK Contact Centre operation run using Amazon Connect Customer on Amazon Web Services (AWS).

This team sits at a fantastic intersection between enabling a busy and thriving contact centre across voice and chat channels, while delivering on its own platform roadmap and ensuring we maintain a secure and stable service.

Responsibilities

  • Set and maintain engineering standards while bringing peers along on the journey.
  • Design and own software engineering development deployments from start to finish, thinking strategically about back-end architectural and design patterns.
  • Build and maintain serverless applications using AWS services such as Lambda, API Gateway, DynamoDB, and S3.
  • Work with Amazon Connect Customer and a custom-built front-end portal that sits on top of it.
  • Manage infrastructure as code and CI/CD pipelines using Jenkins.
  • Troubleshoot problems in a distributed network of systems using monitoring and logging tools such as Logz.io and NewRelic.
  • Focus on test-driven development and resiliency.
  • Proactively manage system optimisations from identifying bottlenecks to participating in proactive incident management.
  • Participate in a 24/7 on-call rota for extra pay.
  • Mentor other engineers to broaden their skillsets.

Requirements

  • Production-grade experience of software engineering and knowledge of the software development lifecycle.
  • Experience with Node/TypeScript or Go for primary software development.
  • Experience with AWS Serverless Ecosystem, using services such as Lambda, API Gateway, DynamoDB, and S3.
  • Experience with Jenkins for infrastructure as code and CI/CD pipeline management.
  • Experience with Monitoring & Logging tools to troubleshoot problems in a distributed network of systems, such as Logz.io & NewRelic.
  • Enjoy leading by example, setting engineering best practices, and mentoring other engineers to broaden their skillsets.
  • Want to design and own software engineering development deployments from start to finish, thinking strategically about back-end architectural and design patterns.
  • Appreciate the sensitivity of customer data and enjoy baking quality into everything you do.
  • Focus on test-driven development and resiliency.
  • Enjoy automation and proactively managing system optimisations from identifying bottlenecks to participating in proactive incident management.
  • Willingness to join a 24/7 on-call rota for extra pay.
  • Enjoy hybrid working, with Tuesday, Wednesday, and Thursday in our bright offices.

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation.

With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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