Design Consultant – Showroom
Role Overview
ABYAT is looking for a customer-focused Design Consultant to join its Projects team.
The role combines interior design expertise with sales and customer relationship management in a showroom environment.
The Design Consultant guides customers from initial consultation and design proposal to order confirmation, delivery, installation, and final handover.
Key Skills for This Role
Full Job Posting
About ABYAT
ABYAT is the largest retail store in the Middle East, spanning 22,000 square meters and offering over 22,000 products for home improvement.
Established in September 2005, ABYAT is expanding beyond Kuwait into Saudi Arabia and soon Qatar and the UAE.
About the Role
ABYAT is looking for a customer-focused Design Consultant to join its Projects team.
The role combines interior design expertise with sales and customer relationship management in a showroom environment.
The Design Consultant guides customers from initial consultation and design proposal to order confirmation, delivery, installation, and final handover.
Key Responsibilities
- Welcome customers attending scheduled online appointments and understand their design requirements, space specifications, preferences, and budget.
- Present ABYAT's design library, including approved collections, substyles, mood boards, and completed designs.
- Recommend suitable design concepts and directions based on customer needs, functional requirements, and budget.
- Develop design proposals using approved collections and guidelines provided by the Design Hub.
- Prepare space plans, material and finish selections, and visual presentations to communicate design concepts effectively.
- Translate the agreed design direction into a design ticket, ensuring all required information is documented.
- Prepare Bills of Quantities (BOQs) and quotations, discuss pricing, negotiate where appropriate, and convert proposals into confirmed orders.
- Manage customer relationships throughout the entire process, following up on orders through delivery, installation, and final handover.
- Coordinate with relevant internal teams to support a smooth and consistent customer experience.
- Share customer feedback and showroom insights with the Design Hub to support continuous improvement.
Qualifications and Requirements
- Bachelor's degree in Interior Design or a related field.
- Minimum of 2 years of experience in interior design, preferably within a showroom, retail, or sales-oriented environment.
- Strong portfolio demonstrating interior design concepts, space planning, and visual presentations.
- Good knowledge of interior design materials, finishes, and product selections.
- Working knowledge of AutoCAD, SketchUp, and presentation tools.
- Fluency in Arabic and English.
- Strong communication and customer service skills, with the ability to engage confidently with walk-in customers.
- Sales-oriented mindset with the ability to negotiate, build customer relationships, and close orders.
- Ability to follow approved design standards, collections, and established processes.
- Strong attention to detail, organizational skills, and ownership of the customer journey from consultation to handover.
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