Debt Collector (UAE National)
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Key skills for this role
About the Role
Responsible for debt recovery, effective communication, problem-solving, and negotiating payment plans; requires a Bachelor's degree and proven debt collection experience.
Key Skills for This Role
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Overview
- Regular communication with the sales team to help resolve any outstanding amounts due.
- To ensure that all monies are collected on time and to investigate reasons for non-payment.
- Communicate effectively, both verbally and in writing, with all external customers – clear and concise letters, etc.
- Resolve any issue with pending invoice by providing sufficient proofs or document to satisfy customers.
- Communicate with Finance manager and analyze the outstanding debts situation and categories the individual account strategy.
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Any other duties as may reasonably be requested by the management.
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