DB Service Business Development Leader-International
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Key skills for this role
About the Role
The employer is looking for a Service Business Development Leader to deploy digital energy services playbooks and drive growth in the international zone. You will focus on EcoCare recurring revenue, legacy BMS transitions, and field quote campaigns.
Key Skills for This Role
Full Job Posting
Working Experience
- Preferred University Master’s degree (Engineering and/or Business)
- Master’s degree in international business management (MBA) will be a plus
- Minimum 10 years in customer interfacing roles preferably in multi country role.
- Previous experience in Services
- Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up
- Aptitude stand time pressure and stress while keeping high performance level
- Ability to develop and manage customer relationships at the senior leadership and influence levels
- Leadership in the use of digital tools (BFS, Totango) for personal efficiency and country/customer engagement
- Strong skills using Microsoft Office suite of applications (Excel, Word, PowerPoint)
Business Understanding
- Good Verbal and Written communication skills in English
- Ability to simulate estimation models to forecast and drive decisions
- Analytical – critical reasoning and quantitative analysis skills a plus
- Understanding of our digital service tools (e.g. Building Advisor) and how these are used to drive customer outcomes
- Areas of Responsibility
Deploy Best-In-Class Digital Energy Services Playbook
- Deploy best in class Digital Energy Services playbook focused on DE Software & Solutions offers in the zone:
- + Demand creation on Ecofit/transitions
+ Ecocare Service Plans
- + Field Quotes
- + Deploy pricing actions
- Grow EcoCare recurring revenue, including SL2 conversion.
- Drive Legacy BMS Install Base transitions with Ecofit:
- + Track Installed Base by deployment of Global tools
- + Clear coverage
- + Action plan by account with a focus on Top 15
• On Demand Field Quotes Campaigns
- + Drive Field Quotes from Field Service technicians with field quote/lead generation tool deployment
- + Incentives and campaigns to grow $/Field Service Representative
- Deploy Services Pricing Actions.
- Provide proactive inputs to Offer development with feedback from countries and on competitive landscape.
Measurement
- Service Orders, Sales, margin growth
- % of Legacy Installed base converted to EBO/Foresight
- Increase in field quote orders
Ecocare Launch & Digital Acceleration
- Deploy Ecocare playbook to standardize offer and services delivery:
- + Country maturity model
- + Lead/coach top opportunities/accounts conversion
- Deploy customer success:
- + Manage churn with best in class Customer Success Management
- + Drive customer success
Measurement
- Increase in ARR & Digital ARR
- Drive Renewals discipline & reduce churn
Deploy Services Scorecard And Good Practices
- Conduct monthly business reviews with key countries in zone.
- Prepare monthly and Quarterly Business Analysis to provide clear visibility to the management and countries on success and areas of attention to improve with an Action plan.
Measurement
- Scorecard and review completion
- Action plan to drive performance impact
Services Management Process & Operating Model Deployment
- Assist countries in deploying and using service management processes, tools and blueprint to drive long term services transformation and efficiency.
- Track metrics such as utilization.
- Advocate, monitor compliance with global tools and process, recommend and track corrective actions.
- Drive Operating Model Design & Deployment.
Measurement
- Measures as per services scorecard
Growth, Competency Development & Community Building
- Focus on top Ecofit & Ecocare opportunities by zone.
- Support customers and countries in market/customer/segment driven growth actions.
- Deploy Services Sales & FSR Competency Development for Demand creation and services delivery for EcoCare & Ecofit.
- Share customer wins, good practices across countries.
- Build community of practice.
Measurement
- Top opportunities focus
- Sales community & competency development
- What's in it for me?
- Lead high-visibility initiatives that directly influence business growth and market success
- Work with a collaborative team that values strategic thinking and innovation
- Access to professional development opportunities and pathways for career advancement
- Dynamic, supportive culture where your expertise drives meaningful impact
- Bring your commercialization expertise to a team that's ready to welcome you — apply today!
- Rewards designed for you
- Our Total Rewards is our way of saying: We see you and we value you.
- It’s more than just pay and benefits—it’s a meaningful investment in you.
- It is designed to help you perform, grow, feel safe, and elevate your potential.
- The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.
- At Schneider Electric, we’re here for what matters most to you.
- Discover more at our Career Page.
- Country-specific programs and initiatives may be available.
- Looking to make an IMPACT with your career?
- When you are thinking about joining a new team, culture matters.
- At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
- We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
- It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
- We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric – apply today!
- €40 billion global revenue
- +9% organic growth
- 150 000+ employees in 100+ countries
- You must submit an online application to be considered for any position with us.
- This position will be posted until filled.
- *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
- We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.
- We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.*
- *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
- Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
- You can find out more about our Trust Charter here*
- *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*
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