Customer Success Job

Qualifications

• Minimum of 2 years experience in sales engineering or consulting ideally in a SaaS environment
• Solid understanding of prospect research, prospect needs discovery, outcome-based selling, and the ability to demonstrate value to prospects in order to drive company revenue and client satisfaction.
• Proven track record successfully collaborating with various departments to inspire alignment and execution
• Strong customer-facing and relationship building
• Excellent ability to break down technical jargon into easy to understand, plain language
• Engaging presentation and interpersonal communication skills
• Technically adept, experienced with web technologies
• Thrive on customer engagement, consultative sales, problem solving, customer education and support
• Fluent in English. Other languages would be an advantage.