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Customer Solution Engineer Project - MP Order

KONE
Riyadh, KSA
Senior
3 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Overview

  • _Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices.
  • We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._
  • _It's time to make a move.
  • Join our flow._
  • We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer Project - MP Order , to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements.
  • This role involves interpreting customer specifications and aligning them with KONE’s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment.
  • The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE’s product offerings.
  • _What will you do?_
  • Communication with Customer or project team:
  • Responsible for attending regular customer meeting, Project follow up meetings and site coordination meetings.
  • He/She together with Project manager will be point of contact between customer and KONE for all technical points.
  • Collaboration with sales:
  • Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and Major projects case.
  • Selects the correct product platform on which to make the offer.

Collaboration With Supply Line

  • Responsible for placing the order to factory includes the correct documentation and procedure
  • Follow up the manufacturing and coordinate the material delivery dates to operation.
  • General responsibilities:
  • Participates in product and new service release information-sharing sessions
  • Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
  • Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
  • _Are you the one?_
  • Hold Bachelor’s degree in Engineering.
  • Minimum of 5 years of experience in the elevator business or another relevant field.
  • Excellent verbal and written English and Arabic linguistic skills.
  • Excellent communication, negotiation, and customer handling skills.
  • Understanding of different building types and customer segments.
  • Good knowledge of environmental and sustainability requirements and norms.
  • Good CAD and optional BIM skills.
  • Basic knowledge of competitors’ products.
  • Good understanding of a product’s total costing is built up &local norms and regulations.
  • _At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
  • Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
  • Sustainability is an integral part of our culture and the daily practice.
  • We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
  • In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
  • Read more on __https://careers.kone.com/en/__

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