Customer Service Specialist
Candy Gang is a street-style candy and slushy concept born in Dubai, blending bold flavors with youth culture and entertainment. The brand offers a rebellious, standout experience through custom-designed candy bags, graffiti-inspired uniforms, and creative merchandise.
Skills
About This Role
Company Description
Candy Gang is a street-style candy and slushy concept born in Dubai, blending bold flavors with youth culture and entertainment.
The brand offers a rebellious, standout experience through custom-designed candy bags, graffiti-inspired uniforms, and creative merchandise.
Candy Gang combines retail and entertainment to create an immersive environment for guests.
The team focuses on delivering memorable moments, not just products, and aims to build a growing movement around its unique brand identity.
Role Description
This is a full-time, on-site Customer Service Specialist role based in Dubai, United Arab Emirates.
The Customer Service Specialist will welcome customers, answer questions about products and flavors, and guide guests through their choices to create a fun, engaging in-store experience.
Responsibilities
include handling customer inquiries and feedback in person and by phone, resolving issues promptly, and ensuring each visitor leaves satisfied.
The role involves managing queues, maintaining a clean and organized service area, processing transactions accurately, and supporting team members during busy periods.
The specialist will also help promote new products and campaigns, share brand knowledge, and contribute to a positive, energetic store atmosphere.
Qualifications
- Strong Customer Service and Customer Support skills, with a focus on friendly, solution-oriented interactions.
- Ability to enhance Customer Experience and drive Customer Satisfaction in a fast-paced retail environment.
- Professional Phone Etiquette and clear, confident verbal communication skills.
- Previous experience in retail, hospitality, or food & beverage customer-facing roles is preferred.
- Fluency in English; additional languages commonly spoken in Dubai are an advantage.
- Reliable, punctual, and comfortable working shifts, weekends, and holidays as needed.
- Ability to stand for extended periods and manage busy periods with a positive attitude.
- Team-oriented mindset with a willingness to learn about Candy Gang products and brand culture.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Use Autofill When You Apply
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Customer Service Coordinator
Maharat NET Technology Solutions · Abu Dhabi
Customer Service Coordinator 📍 Abu Dhabi, UAE 🕘 Full-Time (Office Based) KEY RESPONSIBILITIES • Handle calls & WhatsApp inquiries • Welcome clients & coordinate meetings • Follow up with leads & appointments • Coordina
Skills
CRM, Customer Service & Ecommerce Operations (Arabic Speaker)
PECTIV® · Dubai
PECTIV is a fast-growing premium feminine care ecommerce brand specialized in sanitary and intimate care products across the UAE & GCC. We are looking for an organized and proactive CRM, Customer Service & Ecommerce Oper
Skills
Senior Customer Service Officer - Aayan Banking (Emirati Talent)
DIB · Dubai
Provide timely, efficient and personalized service to a select group of HNW customers with the aim of increasing customer service level and providing accurate and updated information to customers regarding the Asset prod
Skills
Customer Service Representative(LC,Import/Export)
NADIA · Dubai
We are looking for a proactive and customer-oriented Customer Service Representative (CSR) to join our client, a leading distributor in the polymer and plastics industry . The ideal candidate will have experience in trad
Skills
Customer Service Representative Administrator
Client of Pulse Media NL · Dubai
Seeking a proactive customer service representative to resolve inquiries, deliver exceptional support, and maintain customer relationships in a fast-paced remote environment.
Skills
Call Center Agent / Customer Service Representative
Belhasa Stones & Concrete Flooring · Dubai
Position Description: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources Giving complete information to all telephonic inqu
Skills
Coordinator – Operations (Sea Freights - Customer Service)
Modern Freight Company LLC · Jebel Ali
Key Responsibilities: Single point of contact for assigned customer accounts and guarantee satisfaction and value for our customers. Manage Sea import, export & cross-trades, prepare and follow up quotations. Liaise/c
Skills
Customer Service Call Center Agent - Night Shift
Dna Health Clinic · Dubai
About DNA Health & Wellness DNA Health & Wellness is the leading and largest longevity clinic group in the Middle East and Asia, and a pioneer in the region, redefining healthcare through health optimization, functional
Skills
Customer Service Agent
PhoneBox · Dubai
Company Overview: PhoneBox is a telecommunications company providing mobile services across Canada and the United States. We primarily offer SIM cards and mobile plans for international students, newcomers, working holid
Skills
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required