Customer Service Representatives - Remote

Qualifications

• An understanding of basic computer and home networking terminology (i.e. operating systems, routers, etc.)
• Efficient and accurate typing skills (at least 30 words per minute)
• Experience using a streaming player or gaming system
• Excellent verbal and written communication skills and are a strong multitasker
• Driven by solving problems and meeting goals
• Familiar with Microsoft Office tools
• Experience in customer service and sales
• High school diploma or equivalent
• Excellent Internet connectivity: Internet access speeds of at least 2 MBPS upload and 10 MBPS download – the faster the better! In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• Internet access speeds of at least 2 MBPS upload and 10 MBPS download – the faster the better!
• In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• A quiet and distraction-free, secure place to work.