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Customer Service Representative/Sales

JM CleaningDubai, UAEToday
AED 2,500/monthfulltime

Skills

Customer SupportClient RelationsComplaint Resolution

About This Role

Job Description

We are seeking a motivated and friendly **Female** **Customer Service Representative** to be the first point of contact for our customers.

This role involves answering inquiries, scheduling services, and ensuring customer satisfaction.(Cleaning Company Experience is Must)

Responsibilities

  • Answer phone calls, emails, and messages from customers
  • Schedule and confirm cleaning appointments
  • Provide information about services and pricing
  • Resolve customer questions or concerns professionally
  • Update customer records and service details
  • Coordinate with cleaning staff as needed
  • Handle Day to Day collection
  • Bank reconciliation
  • Record daily transactions
  • Do followups from clients for the payments
  • Keep record or payments and expenses
  • payroll, Salaries, invoices

Qualifications

  • Strong communication and customer service skills
  • Friendly, professional attitude
  • Basic computer and phone skills
  • Ability to multitask and stay organized
  • Previous customer service experience is a plus
  • Uae cleaning company experience ia a plus

What We Offer

  • Competitive pay
  • Flexible scheduling
  • Training provided
  • Supportive team environment
  • Opportunities for growth

How to Apply

Please send your resume and a brief introduction to waqas@justmaid.ae

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

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