Customer Service Representative - Polish Speaking
Role Overview
As an on-site Customer Service Representative, Polish Speaking you will guide homeowners through all phases of the program and ensure outstanding customer service, satisfaction, and compliance with the requirements of the Residential Sound Insultation Program for the Chicago Department of Aviation.
As a CSR, will complete administrative tasks, attend homeowner briefings, assist homeowners with understand of the program, fill out paperwork, and product selection in the showroom.
You will follow established procedures on routine work, will require detailed instructions on new assignments, and work under close supervision.
Full Job Posting
This position sits at a client office near Midway Airport. May intermittently work at the client office near O’Hare Airport.
Bachelor’s degree preferred or minimum of 3+ years of related customer service experience.
Demonstrated commitment to exceptional customer service.
Experience working with public entities (CDA, CDOT, CTA, etc.) preferred.
Fluency in Polish and English required.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Adobe, the internet, and database software.
Compensation Range
$29-$33/Hourly
What’s In It For You:
Company-paid life and disability insurance
Optional benefits like pet insurance, legal, and supplemental health plans
401(k) with day-one eligibility. You’ll get a 100% match on the first 3% of your eligible compensation and 50% match on contributions between 3% and 5% of your pay.
Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
Access to Consertus Academy for continuous learning and development
Equal Employment Opportunity Statement:
Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.
About Consertus
Global capital program management and infrastructure advisory firm.
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