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Customer Service Representative

TP
Dubai, UAE
fulltime
Entry
1 weeks ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Key skills for this role

Customer SupportClient RelationsComplaint Resolution
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Overview

The ideal candidate loves talking to people and proactively solving issues.

You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Arabic speaker is a must.

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