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Customer Service Representative

Richies Cleaning and Technical Service
Dubai, UAE
Full-time
Onsite
Discovered 3 weeks ago
TelesalesCustomer serviceInbound and outbound callsLead follow-up and conversionCommunicationEnglish

Full Job Posting

Role overview

The UAE team is hiring a motivated, customer-focused Telesales / Customer Care Executive.

Responsibilities

  • Handle inbound and outbound customer calls.
  • Follow up with leads and convert inquiries into sales.
  • Address customer concerns and provide service.
  • Coordinate with operations to support smooth service delivery.
  • Maintain customer records and prepare reports.

Requirements

  • Previous telesales or customer service experience is preferred.
  • Strong communication and convincing skills; a positive, customer-oriented approach.
  • Fluent English is required; Arabic or Hindi is an advantage.
  • Good computer software knowledge.
  • UAE experience is preferred.

Work location

  • Work location is in person.

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