Customer Service Representative
About This Role
Job Opportunity | Customer Service Representative
Vibe Media is hiring a Customer Service Representative to join our team in Makkah. We are looking for a professional and customer-focused individual who can deliver an excellent client experience.
Responsibilities:
• Respond to client inquiries via WhatsApp, calls, and email
• Follow up on client requests and ensure timely execution
• Coordinate with internal teams to meet client needs
• Maintain strong client relationships and ensure satisfaction
• Handle complaints professionally and provide effective solutions
Requirements:
• Excellent communication skills
• Fluent in Arabic (English is a plus)
• Strong organizational and multitasking abilities
• Ability to work under pressure
• Previous experience in customer service is preferred
Location: Makkah
Employment Type: Full-time
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