Customer Service Executive
Responsible for customer acquisition, support, and record maintenance; requires communication skills, MS Excel proficiency, and client service orientation.
Skills
About This Role
Overview
Key and Responsibilities: Contact prospective customers using the provided database for customer acquisition.
Handle marketing inquiries and assist potential customers.
Follow up with prospective leads to convert them into customers.
Maintain accurate customer records and ensure timely follow-ups.
Provide prompt customer support via phone, WhatsApp, and other communication channels.
Proactively engage with customers for support, business development, and referral opportunities.
Maintain data records, prepare reports, and coordinate with the Team Leader.
Be flexible to work in either day shifts or night shifts based on business requirements.
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