Customer Service / Call Center Officer – Qatar National Bank (QNB)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Qatar National Bank (QNB) is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.
Key Skills for This Role
Full Job Posting
Overview
**Qatar National Bank (QNB)** is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.
The **Customer Service / Call Center Officer** at **QNB** is responsible for providing professional banking support to customers via phone, email, and digital channels.
You act as the first point of contact for banking inquiries and ensure customers receive fast, accurate, and compliant service in line with QNB standards.
Required Skills & Qualifications
High school diploma or bachelor’s degree (preferred)
1–3 years experience in:
Customer service
Call center
Banking / financial services (preferred)
Strong communication skills in English (Arabic is a plus)
Ability to work under pressure in a fast-paced environment
Basic computer and CRM system knowledge
Problem-solving and customer handling skills
Job Type: Full-time
Pay: From QAR6,500.00 per month
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qatar National Bank
Senior Associate, Tax Compliance
Doha, QAT
Business Unit QNB - Qatar Division Compliance Department Audit & Compliance Location Doha, Qatar * Closing Date 31-May-2026 ##### About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB
Associate QNB First Customer Services
Doha, QAT
Business Unit QNB - Qatar Division Retail Banking Department Retail Banking Location Doha, Qatar * Closing Date 26-Oct-2027 ##### About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB
Senior Associate Investigations
Doha, QAT
Business Unit QNB - Qatar Division Operations Department Operations Location Doha, Qatar * Closing Date 19-May-2027 ##### About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group ha
Senior Associate Asset Management Administration
Doha, QAT
Business Unit QNB - Qatar Division Operations Department Operations Location Doha, Qatar * Closing Date 16-May-2027 ##### About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group ha
Vice President International Treasury
Doha, QAT
Job Summary The incumbent will supervise all Money Market activities for the Group's international operations in a cost-effective manner in accordance with the Group's strategy, risk appetite, regulatory requirements, po
Vice President International Treasury
Doha, QAT
Business Unit QNB - Qatar Division Treasury Department Not Applicable Location Doha, Qatar * Closing Date 31-Dec-2026 ##### About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group
Customer Service Representative (Qatar National Bank)
Doha, QAT
QNB is the largest financial institution in the Middle East offering banking and investment services. Job Description: A Customer Service Representative (CSR) at QNB is the frontline employee who handles customer inquiri
Officer Corporate Customer Service
Doha, QAT
Business Unit QNB - Qatar Division Corporate Banking Department Corporate Banking & Financial Institutions Location Doha, Qatar * Closing Date 29-May-2027 ##### About QNB Established in 1964 as the country’s first Qat
Senior Associate, Tax Compliance
Doha, QAT
Associate QNB First Customer Services
Doha, QAT
Senior Associate Investigations
Doha, QAT
Senior Associate Asset Management Administration
Doha, QAT
Vice President International Treasury
Doha, QAT
Vice President International Treasury
Doha, QAT
Customer Service Representative (Qatar National Bank)
Doha, QAT
Officer Corporate Customer Service
Doha, QAT